Work

Real problems. Connected solutions.

Here's the kind of work we do: the situations businesses bring to us, and the systems we build to fix them.

Typical engagements

Problems we solve every week.

Bookings scattered across five tools — Hospitality
Hospitality

Bookings scattered across five tools

The problem
Reservations, guest questions and follow-ups lived in email, a booking widget and two spreadsheets.
The build
One website connected to a CRM, with an AI concierge that answers questions and books stays around the clock.
A front desk buried in paperwork — Healthcare
Healthcare

A front desk buried in paperwork

The problem
Staff retyped paper intake forms into the scheduling system every morning.
The build
Online intake that flows straight into the CRM and calendar, with automatic reminders before every visit.
Leads waiting days for a reply — Professional services
Professional services

Leads waiting days for a reply

The problem
Web enquiries sat in a shared inbox until someone had time to look.
The build
Instant routing to the right partner, an AI-drafted first reply in minutes, and a pipeline the whole firm can see.
Invisible in local search — Home services
Home services

Invisible in local search

The problem
Competitors with worse reviews kept showing up first on Google Maps and in AI answers.
The build
Local SEO, a rebuilt Google Business Profile, service-area pages and schema that AI tools can read.
Donors tracked in spreadsheets — Nonprofit
Nonprofit

Donors tracked in spreadsheets

The problem
Donations, volunteers and events lived in separate sheets that never matched.
The build
A CRM with donor journeys, automated receipts and a volunteer portal connected to the website.
An online store that stalled — E-commerce
E-commerce

An online store that stalled

The problem
Slow product pages, abandoned carts and no follow-up after purchase.
The build
A faster storefront, abandoned-cart and post-purchase automations, and reporting on what actually sells.

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